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Privacy Policy

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Effective Date: 10-04-2026

Changes Treatment Center (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Insurance information (if submitted)
  • Any information you provide through contact forms or inquiries

We may also collect non-personal information such as:

  • IP address
  • Browser type
  • Pages visited on our site
  • Date and time of access

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide support
  • Verify insurance and discuss treatment options
  • Improve our website and services
  • Communicate with you regarding your request
  • Provide a personalized experience

Confidentiality & HIPAA

Changes Treatment Center respects your privacy and handles your information with care. While submitting information through our website does not establish a provider-patient relationship, we take reasonable steps to protect your information.

If you become a client, your information will be protected in accordance with applicable healthcare privacy laws, including HIPAA.

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only:

  • With trusted service providers who assist in operating our website or services
  • When required by law or legal process
  • To protect the rights, safety, or property of our organization or others

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. These help us understand how visitors use our site and improve functionality.

You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections or updates
  • Request deletion of your information (where applicable)

To make a request, please contact us using the information below.

Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Changes Treatment Center
2787 Bristol Street
Costa Mesa, CA 92627
📞 (949) 807-2008
📧 info@changestreatment.com

Is My Loved One Struggling with Alcohol?

A Self-Assessment for Family Members and Friends

Watching someone you love change because of alcohol can be confusing and heartbreaking. You may find yourself questioning what you’re seeing, wondering if you’re overreacting, or hoping things will get better on their own.

This assessment is designed to help you reflect on the behaviors you’ve noticed. It isn’t a diagnosis, but it may help you determine whether it’s time to seek guidance or support.

In the past 12 months…

Examples:
  • Avoiding certain conversations
  • Walking on eggshells
  • Cancelling plans
  • Hiding alcohol
  • Constantly checking on them

How to Calculate Your Score

Point Assignment & Instructions

To find your total score, look at your responses to the assessment questions. Assign points to each of your answers using the guide below, then add them together:

  • ● Never 0 Points
  • ● Rarely 1 Point
  • ● Sometimes 2 Points
  • ● Often 3 Points
  • ● Almost Always / Frequently 4 Points
Note on Questions: Please note that Questions 7, 8, 12, 14 and 15 will not receive a score but they will help us know how to help. Your answers to these questions do not contribute points to your total, but they are incredibly valuable in helping our care team understand your situation and how we can best support you.

Your Score: 0–8 Points

Your answers don't suggest significant concerns right now

Based on what you've shared, alcohol doesn't appear to be creating major problems in your loved one's life or in your relationship. Still, the fact that you took the time to complete this assessment tells us you care deeply about them.

  • Trust your instincts: If you continue to notice changes or new concerns, trust yourself enough to ask questions early rather than waiting for a crisis.
  • Information is power: Sometimes simply having access to educational materials can make all the difference. We are here whenever you need us.

Your Score: 9–14 Points

You've noticed some concerning changes

Your answers suggest that alcohol may be beginning to affect your loved one's life or your relationship with them. It's completely natural to hope these behaviors are temporary, but it's also important not to ignore patterns that continue over time.

  • Don't wait for a crisis: Many families tell us they spent months—or even years—wondering whether things were "bad enough" before reaching out. You don't have to have all the answers to start exploring options.
  • We understand: Sometimes the healthiest first step is simply talking with someone who understands what families go through. You don't have to carry these concerns alone.

Your Score: 15–23 Points

Your loved one's drinking appears to be affecting more than just them

Alcohol doesn't only impact the person drinking. It often heavily affects spouses, parents, children, siblings, friends, and everyone who cares about them. If your score falls in this range, you may already be carrying heavy worry, disappointment, frustration, or fear.

  • Please remember: You did not cause this, you cannot control it, and you do not have to face it alone. There are healthy, compassionate ways to support them while also taking care of yourself.
  • We are here to guide you: Our team is here to help you understand your options, whether your loved one is ready to accept help today or not.

Your Score: 24–36 Points

Your answers suggest you're carrying a heavy burden

If you scored in this range, your loved one's drinking has likely become one of the single biggest sources of stress, worry, and emotional exhaustion in your life. Constantly trying to protect them, fix crises, and hold your family together is an incredibly heavy weight to carry.

  • There is hope for you, too: You are not alone. Many families find hope simply by choosing to stop carrying this burden entirely by themselves. Positive, supportive steps are always available to you.
  • Supportive resources: Our team can quietly help you understand helpful interventions and connect you with resources that support both your loved one and your own personal well-being.

Final Question (Unscored)

This single question gives the admissions team incredible insight into what the family is experiencing. It also helps the person taking the assessment feel like they're finally being asked what they are carrying.

Want us to reach out to you?

Leave your details below and a caring member of our team will connect with you quietly and confidentially.

Developed by Patrick Conod, LCSW, and Cari Lawyer, CATC I, on behalf of the Changes Treatment Center Clinical Leadership Team.

Alcohol Self-Assessment

Take a moment to answer these questions honestly.
There are no right or wrong answers.

This assessment is not a medical diagnosis, but it can help you determine whether alcohol may be having a greater impact on your life than you realize.

In the past 12 months…

How to Calculate Your Score

Point Assignment & Instructions

To find your total score, look at your responses to the assessment questions. Assign points to each of your answers using the guide below, then add them together:

  • ● Never 0 Points
  • ● Rarely 1 Point
  • ● Sometimes 2 Points
  • ● Often 3 Points
  • ● Almost Always / Frequently 4 Points
Note on Questions 13 & 15: Please note that Questions 13 and 15 do not receive a score. Your answers to these questions do not contribute points to your total, but they are incredibly valuable in helping our care team understand your situation and how we can best support you.

Your Score: 0–10 Points

Your relationship with alcohol doesn't appear to be causing significant problems right now

Based on your answers, alcohol doesn't seem to be having a major negative impact on your life, which is highly encouraging. That said, the fact that you're taking this assessment tells us something valuable—you care enough to stop and ask yourself an honest question. Self-awareness is one of the greatest strengths a person can have.

  • Keep checking in: If you ever notice your drinking beginning to affect your health, relationships, work, or peace of mind, don't wait until things become overwhelming. The earlier you ask questions, the more options you'll have.
  • Information is self-care: Asking for information isn't admitting you have a problem—it is simply taking care of yourself. We are always here if you ever want a quiet, confidential talk.

Your Score: 11–20 Points

Alcohol may be starting to have a greater impact on your life

Many people in this range are still successfully managing work, family, and daily responsibilities, which can make it easy to believe everything is "under control." But you have also noticed enough changes to pause and take this assessment—and that is worth paying attention to. Sometimes, alcohol problems develop gradually, starting with small compromises that slowly weave their way into everyday life.

  • No commitments needed: You don't have to wait until things get worse before talking with someone. A quiet, confidential conversation doesn't commit you to treatment. It simply gives you the opportunity to better understand what is happening.
  • We are ready to listen: You deserve answers, support, and people who will listen to your experiences honestly and without a shred of judgment.

Your Score: 21–34 Points

Alcohol may be having a significant impact on your life

We know how difficult it can be to answer these questions honestly. If your score falls in this range, you may already be carrying more stress, guilt, frustration, or exhaustion than most people around you realize. You may have promised yourself things would change, tried to cut back, or tried different approaches, leaving you caught between wanting things to be different and not knowing where to start.

  • You are not alone: Please know that you are not beyond help. Recovery isn't about being perfect; it's about taking one honest step at a time.
  • A hopeful conversation: Whether formal treatment is right for you or not, we encourage you to talk with someone who understands recovery. Sometimes a single conversation can bring more hope than months of trying to figure it out alone.

Your Score: 35–52 Points

Alcohol has been affecting many areas of your life

First, thank you for answering these questions honestly. That couldn't have been easy. If your score falls in this range, there is a good chance alcohol has become something much larger than simply "drinking too much." You may be feeling overwhelmed, discouraged, ashamed, or wondering if life can ever get better.

  • Hear this clearly: You are not a failure. You are not weak. You are not beyond hope. Every day we meet people who believed things would never change, who are now successfully rebuilding their lives.
  • A chance to change: Recovery begins with one conversation—not because someone is forcing you, but because you deserve the chance to experience life differently. Please don't carry this burden alone any longer.

Want us to reach out to you?

Leave your details below and a caring member of our team will connect with you quietly and confidentially.

Developed by Patrick Conod, LCSW, and Cari Lawyer, CATC I, on behalf of the Changes Treatment Center Clinical Leadership Team.

Quiz: Could It Be Both?

When we are struggling with deep stress, anxious thoughts, or a low mood, it is incredibly natural to look for immediate relief. Sometimes, we turn to alcohol or other substances just to quiet our minds, get some sleep, or feel normal for a night. 

This short self-assessment is designed to help you pause and look at how these two parts of your life might be influencing each other. It is entirely anonymous and takes less than two minutes.

If you answered "Yes" to more than one question:

Reflecting on how your experiences connect

Answering "yes" to one or more of these questions can be a sign that your mental health and substance use are deeply intertwined. When anxiety, depression, or stress connect with alcohol or drug use, they often feed into one another in a cycle. Recognizing this link is a powerful and brave step toward finding a path that heals both at the same time.

  • A gentle next step: You don’t have to separate these struggles or try to fix them one by one. True recovery looks at the whole picture, and starting with a simple, honest conversation can offer immense relief.
  • Let's talk it through: We have compassionate, real people ready to listen and walk alongside you. Whether your goal is to find balance, heal from trauma, or address both mental health and substance use together—we are here with zero judgment and absolute confidentiality.

Want us to reach out to you?

Leave your details below and a caring member of our team will connect with you quietly and confidentially.

Quiz: Do I Have a Substance Use Problem?

It’s common for habits to slowly shift over time, especially during stressful seasons. Often, we find ourselves using a substance to cope, unwind, or get through the day, only to realize it is starting to take up more space in our routine, thoughts, or relationships than we’d like.

This quick, 10-question check-in is a quiet space to reflect honestly on how your use is impacting your life. It is entirely anonymous, completely free of clinical judgment, and takes less than two minutes.

If you answered "Yes" to more than one question:

Reflecting on your routine and finding balance

Answering "yes" to one or more of these questions can be a sign that substance use might be starting to take up a bit more space in your mind, routine, or relationships than you would like. It is incredibly common for these habits to slowly shift over time, especially during stressful seasons, but realizing you want to look closer at those habits is a brave first step.

  • A gentle next step: You don’t have to make any major, life-altering decisions today. Simply giving yourself permission to talk openly and honestly about where you are can lift a massive weight.
  • Let's talk it through: We have compassionate, real people ready to listen and walk alongside you. Whether your goal is to cut back, take a temporary break, or just share your story, we are here with zero judgment and absolute confidentiality.

Want us to reach out to you?

Leave your details below and a caring member of our team will connect with you quietly and confidentially.

Quiz: Am I Depressed?

We all experience days when we feel down, exhausted, or just completely unmotivated. But when those heavy feelings start lingering, it can be hard to tell if you’re just going through a rough patch or if it’s something more.

This quick, confidential check-in is designed to help you pause and reflect on how you’ve actually been feeling lately. It is completely anonymous, entirely non-judgmental, and takes less than two minutes.

If you answered "Yes" to 3 questions or more:

Finding a gentle path forward

Answering "yes" to one or more of these questions can be a sign that a heavy mood, low energy, or a sense of exhaustion has started to weave its way into your daily life. Carrying this emotional weight is incredibly tiring, but acknowledging how much you have been holding inside is a profound and brave first step toward feeling like yourself again.

    • A gentle next step: You don’t have to navigate these heavy feelings or find the answers all on your own. Simply letting someone else help carry the weight for a moment can offer immense relief.
  • Let's talk it through: We have warm, compassionate people ready to listen and walk alongside you. Whether you are looking for guidance on how to start feeling better, or simply want a safe, confidential space to share what you've been going through—we are here for you.

Want us to reach out to you?

Leave your details below and a caring member of our team will connect with you quietly and confidentially.

Quiz: How Much Drinking Is Too Much?

Is your evening glass of wine a harmless habit, or is it starting to catch up with you? It’s not always easy to tell where “social drinking” ends and “too much” begins.

Take this quick, 2-minute quiz to check in on your relationship with alcohol and get clear, personalized insights.

If you answered "Yes" to more than one question:

Reflecting on your routine and finding balance

Answering "yes" to one or more of these questions can be a sign that alcohol might be starting to take up a bit more space in your mind, routine, or relationships than you would like. It is incredibly common for drinking habits to slowly shift over time, especially during stressful seasons, but realizing you want to look closer at those habits is a brave first step.

  • A gentle next step: You don’t have to make any major, life-altering decisions today. Simply giving yourself permission to talk openly and honestly about where you are can lift a massive weight.
  • Let's talk it through: We have compassionate, real people ready to listen and walk alongside you. Whether your goal is to cut back, take a temporary break, or just share your story, we are here with zero judgment and absolute confidentiality.

Want us to reach out to you?

Leave your details below and a caring member of our team will connect with you quietly and confidentially.