Effective Date: 10-04-2026

Changes Treatment Center (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Insurance information (if submitted)
  • Any information you provide through contact forms or inquiries

We may also collect non-personal information such as:

  • IP address
  • Browser type
  • Pages visited on our site
  • Date and time of access

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide support
  • Verify insurance and discuss treatment options
  • Improve our website and services
  • Communicate with you regarding your request
  • Provide a personalized experience

Confidentiality & HIPAA

Changes Treatment Center respects your privacy and handles your information with care. While submitting information through our website does not establish a provider-patient relationship, we take reasonable steps to protect your information.

If you become a client, your information will be protected in accordance with applicable healthcare privacy laws, including HIPAA.

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only:

  • With trusted service providers who assist in operating our website or services
  • When required by law or legal process
  • To protect the rights, safety, or property of our organization or others

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. These help us understand how visitors use our site and improve functionality.

You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections or updates
  • Request deletion of your information (where applicable)

To make a request, please contact us using the information below.

Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Changes Treatment Center
2787 Bristol Street
Costa Mesa, CA 92627
📞 (949) 227-0412
📧 info@changestreatment.com